And now, the fun part of the Awards Season - Celebration.

Our local chapters are  recognizing all this year's nominees for HDI Best Service and Support Analyst and Best Service and Support Technician at local (and yes virtual) celebrations. You can see them all on our events page. Comedy - Pizza - Leadership.

Join the Fun!

https://www.hdilocalchapters.org/events

7 Tips to Create an HDI Awards Entry That Shines

HDI awards season is here, and we want to help you put your best foot forward! Here's your opportunity to showcase your achievements and spotlight your hard work. To ensure your entry stands out, we've gathered seven essential tips to guide you through the process. Whether you're a first-time applicant or a seasoned pro, these strategies will help you create a submission that truly reflects your impact.

Short on time? Rather watch than read? Check out this 1-minute video: 7 Tips to Win an HDI Award

1. Allow Yourself Plenty of Time

We've streamlined the application process by reducing word counts and simplifying forms but take your time. Block off calendar time to tackle one question each week. Remember, slow and steady wins the race.

2. Carefully Read the Questions

Incomplete or off-topic answers are the main reasons entries lose points. This year, we've provided additional context for each question to help guide your responses. Be sure to read thoroughly before answering.

3. Utilize Tools Like Grammarly

While grammar isn't scored, a polished, error-free entry can make a strong impression. Use tools like Grammarly to proofread your work and present your best self.

4. Tell a Compelling Story

Don't just list your accomplishments—tell a story. Frame your answers to highlight your journey, the challenges you've overcome, and the successes you've achieved. A narrative approach can make your entry more engaging and memorable.

5. Focus on Impact

Emphasize the tangible outcomes of your efforts. How did your initiatives benefit your team, customers, or organization? Quantifiable results resonate strongly with judges.

6. Get Feedback

Before submitting, ask a trusted colleague or mentor to review your entry. A fresh perspective can help you spot areas for improvement and strengthen your submission.

7. Stay True to Yourself

Authenticity matters. Be honest and genuine in your responses. Authentic entries are not only more relatable but also more credible.

Now You're Ready to Submit!

Crafting a winning award entry is about more than just meeting the requirements; it's about telling your story in a way that resonates with the judges. By taking your time, focusing on impact, and staying true to yourself, you can create an entry that stands out and represents your achievements authentically and powerfully.

Ready to get started? Bookmark these important deadlines and review all the category criteria. Then, dive right in and show us what you've got!

We can't wait to read your entry.

Good luck!

Your team's hard work doesn't just deserve a pat on the back — it deserves a spotlight! The 2025 HDI Global Service and Support Awards are now open, offering the perfect stage to showcase the extraordinary efforts and innovations that have set your team apart.

This is more than just an award; it's a celebration of your team's dedication, creativity, and impact. Whether they've tackled challenges head-on, implemented cutting-edge solutions, or consistently delivered exceptional service, this is your chance to elevate their success.

Who on your team has gone above and beyond? Which projects have made a lasting difference? Now’s the time to share your story and let the world see the brilliance within your organization.

Ready to recognize your team’s achievements? Submit your nominations and let the accolades roll in!

The deadline for 2025 HDI Award submissions is November 1, 2024

Congratulations goes to all of our 2024 HDI Best Service and Support Analyst and Technician nominees!  This group truly represents the "best of the best" when it comes to our technical support and IT Service Management community.  In the coming weeks, the list will be further narrowed by a team of judges and the finalists will be revealed at Support World Live! in April.

A link to all of our award nominees is here: 

Congratulations to all!

In our line of work, validation feels pretty good. A little recognition goes a long way in keeping your employees engaged!

That’s why we’re pleased to announce that the 2023 HDI Awards are now open for submissions. This longstanding awards program provides a platform to showcase your people and your initiatives. Create value for your organization and inspire all professionals in the service and support industry by showcasing your excellence!

In what innovative ways has your team risen to the challenge, and adapted to business needs or tough circumstances? Do you have a change rock star on your team who’s been leading everyone to success? Shine a light on their work with the HDI awards!

The deadline for 2023 HDI Award submissions is October 28, 2022.

We are so excited to announce the regional winners for the Best Service and Support  Analyst and Technician.  Winners will be announced at Support World Live July 13 - 16 in Las Vegas https://www.hdiconference.com/

HDI Best Support Analyst

• Honey Cole-Wilson - Lockheed Martin Corporation
• Laura Haley - Edward Jones
• Anthony Lopez - The MITRE Corporation
• Fahim Zaman - First American

HDI Best Support Technician:

• Richard Fix - Samaritan Health Services
• Sandra Heesch - Montefiore
• Kim Henderson - Medtronic
• Paris Johnson - Exelon, Inc.

Local Chapter Officer of the Year

• Erica Hanna, Physicians Committee for Responsible Medicine
• Kristi Lawrence, Kelly Services
• Tom Wilk, Carnegie Mellon University

All the 2021 HDI Service and Support Awards Finalists are featured in this article by Craig Idlebrook.

https://www.thinkhdi.com/library/supportworld/2021/2021-awards-finalists.aspx?fbclid=IwAR3DvgGbyuUjMFi8I7JKTi6RDIV5Sg9LC_AQv9xtyI1GPh-NOYioc8jZo5Q

HDI Awards now taking submissions - Nominate today

An HDI Award is your chance to give your IT Pros industry-wide recognition.

If there was ever a year when ITPros deserved recognition - it is this year! Am I right? Nominate your Best Service and Support Technicians and Analyst for recognition. It's easy. It's FREE. And you also get recognition by your HDILocal chapter.

HDI and HDI Local Chapters judging panel is looking for amazing entries  that celebrate the service and support industry and its people.

What innovations have your front line IT Pros helped with to take pandemic pivot customer service to new heights?

Do you have a shining star leading your team to success?

No doubt we have (and will continue to) overcome a lot this year. This is your chance to recognize memes of your team(s) who  stand out and helped to lead through highs and lows.

Recognize them  for their hard work and outstanding achievements.

The HDI Awards will provide a platform to recognize your people. You can also showcase your initiatives, creating value for your organization and inspiring all professionals in the service and support industry.

The deadline for 2021 HDI Award submissions is October 31, 2020.