About HDI Local Virtual Chapter

About the HDI Virtual Community

HDI Local Chapters have been the cornerstone of the HDI community for over 25 years and have influenced the industry through regular events and discussion at the local level. It was sheer coincidence that our Virtual Community was relaunched in February 2020. Since then we have held regular interactive video events presenting content on a variety of topics, such as:

• Customer Experience
• Cybersecurity
• Knowledge Management
• Career Advancement

Our Mission Statement and Goal

To promote and support HDI Local Chapters. We do so by hosting regular virtual events through which IT support professionals from around the world can come together to learn about and share experiences on topical issues that affect the world of support.

About Our Events

Virtual Community events are one hour long and conducted via Zoom. Upwards of 100 attendees join via video and enjoy networking before starting the monthly topic. Event formats vary: speaker presentations by industry experts, panel discussions with topic specialists, and round tables with peers. These formats allow members to learn best practices as well as work with others to solve real-life challenges.

Our community's strength lies in the diversity of our attendees, who come from a range of companies and organizations throughout North America. The secret to our success is consistency: regularly scheduled events that provide a way for people to connect, learn, and share.

Our Team

The Virtual Community team is composed of seasoned local chapter officers and committed HDI members. We are supported by the HDI Local National Officers.

• Jason Wischer (on the board of Brew City HDI in Milwaukee)
• Lynne Jeffers (previously on the board of HDI Chicagoland)
• Wendy Wagner (previously member of HDI North Coast Ohio)
• Mindy Rass (previously on the board of Titletown HDI in Green Bay)
• Darrel King (on the board of Heartland HDI in Kansas City)
• Nenita Hill (previously on the board of HDI Oregon/Southwest Washington)

We are always looking for fresh faces to join our team. For more information, contact us at virtualhdi@hdilocalchapters.org.

Learn more about HDI local chapters.
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